Thank you for shopping with us! Due to high demand please allow 14 working days for delivery

Refund Policy

Whatever you buy from us, we genuinely want you to be delighted with it - which is why we are happy provide you with our complete Double Satisfaction Guarantee. All our products are supplied with a complete and unconditional guarantee for the first 30 days after you receive them, which is in addition to your statutory rights.

If your order is missing, incomplete, or arrives damaged, please Contact Us and we will either issue a like-for-like replacement or refund you in full for the item/s. If you no longer require an item, you may return it for a full refund - please see “Returning an Item” for details.

Whilst we make every effort to ensure that imagery and specifications on our website are accurate and up to date, the majority of items we sell are real living, growing plants and as such, their specification or condition may change slightly throughout the year. If you are unhappy with the specification of an item, we will of course endeavour to resolve this to your satisfaction and will issue a refund where appropriate - however we reserve the right to request photographic evidence to support your claim, or ask you to return unwanted items to us for a refund.

DOUBLE GUARANTEE TO YOU: more
1. If you're not totally happy with your order, return it within 30 days and we'll replace or refund in full!
2. Should any hardy plant fail to thrive thereafter, we'll replace free of charge - you just pay the P&P
ALL MAJOR PAYMENTS ACCEPTED
Visa Visa Electron Maestro MasterCard Paypal
AMO - Lifetime Solution Verifone
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