Enjoy Gardening More Customer Reviews via Feefo

What our customers think...
FeeFo
12 review entries over the past 30 days
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Helleborus niger - Christmas Rose
Really healthy plants received safely and promptly - would recommend
Review Submitted: 06/12/2019 - 06:51:28
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Pair of Standard Holly Trees with Gold Planters
After I raised the problem of sending a gift to a different addres from my own your staff rose to the occasion and resolved the problem.
That still leaves the need for you to improve your online ordering system, making it simpler and straightforward.
Review Submitted: 06/12/2019 - 11:30:30
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Classic 'Old English' Shrub Rose Collection
Wrapped and delivered beautifully
Review Submitted: 03/12/2019 - 06:53:18
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Premium 'Chick Charms' Sempervivums Collection 6 x 9cm
Excellent beautiful plants
Review Submitted: 03/12/2019 - 09:45:00
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Classic 'Old English' Shrub Rose Collection
plants arrived well packaged and in perfect condition. well pleased as were a gift for a friend. thankyou.
Review Submitted: 03/12/2019 - 11:13:59
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Pair of Standard Holly Trees with Gold Planters
The service was ok but the holly bushes were disappointing. I thought that they would be more robust but very flimsy and little fruit.Certainly not worth 45.
Review Submitted: 29/11/2019 - 10:53:41
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Premium 'Chick Charms' Sempervivums Collection 6 x 9cm
Plants arrived suitably promptly, and were well packed.
Review Submitted: 28/11/2019 - 16:40:58
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Blooming Fast Superior Soluble Fertiliser
Telephone ordering was very good ,everything ordered was packaged great and arrived in good condition. and l would recommend your company to every one.
Review Submitted: 23/11/2019 - 18:00:04
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Trailing Hardy Pansy 'Cool Wave'
Arrived quickly and in good condition
Review Submitted: 21/11/2019 - 07:56:54
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Premium 'Chick Charms' Sempervivums Collection 6 x 9cm
Better packaging would improve the service greatly.My plants arrived upside down, jumbled up in the box, all labels fallen out.Rang the company immediatley and was asked for photographic evidence.Having supplied that I have heard nothing. This was the 1st time I had ordered from them and will not be doing so again which is a shame because I feel the plants were of good quality, let down by packaging not fit for the purpose.
YouGarden Comments
We were very sorry this happened but can confirm you were refunded when we received the email from you. I trust this now matches your records.
Emma
Review Submitted: 18/11/2019 - 16:08:30
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Premium 'Chick Charms' Sempervivums Collection 6 x 9cm
The plants I ordered arrived very quickly; were all good specimens, well packed and in perfect condition. All that I would want if I was picking/buying for myself at a leading garden centre. Further none of the 6 varieties of plants that I ordered were available from our local (large) garden centres.
Review Submitted: 12/11/2019 - 09:59:20
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Premium 'Chick Charms' Sempervivums Collection 6 x 9cm
A very easy telephone ordering system followed by delivery just a few days later - superb!
Review Submitted: 12/11/2019 - 11:52:39
12 review entries over the past 30 days
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DOUBLE GUARANTEE TO YOU: more
1. If you're not totally happy with your order, return it within 30 days and we'll replace or refund in full!
2. Should any hardy plant fail to thrive thereafter, we'll replace free of charge - you just pay the P&P
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