Enjoy Gardening More Customer Reviews via Feefo

What our customers think...
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12 review entries over the past 30 days
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Fragrant Lavender Collection
The rating is because of delivery service. Having waited 9 days for delivery and told them we were in a holiday home so time mattered, and having stayed in on due day ready to receive the plants and heard nothing we rang to chase. It appeared yodel had damaged some and made their own decision to return to depot without contacting us or Enjoy Gardening. Had they rang we may have received some damaged as there would have been enough anyway and we could have got on with the job. As it happened the only alternative we had was to receive credit and search out the plants in a local garden centre (much more expensive also).
Enjoy gardening we?re as helpful as they could be and we know their plants are good as a neighbour had them, but a lack of initiative from yodel let them down.
YouGarden Comments
Service rating : So sorry to hear we were let down by Yodel but glad our service was helpful. I hope you may reconsider rating our service 1 star for this reason - thank you.Emma
Product : We were sorry to hear of the issues with delivery by Yodel on this occasion and of course refunded you in full. Emma
Review Submitted: 19/08/2019 - 08:32:18
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Wall, Fence and Post Light Pack x 4
It was as ok service
Review Submitted: 15/08/2019 - 08:45:53
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Butia capitata (Jelly Palm)
Ordered on the Saturday processed the next Wednesday and arrived the Saturday after. Had to email for tracking as I had no communication from them checked junk folder too. Once I got tracking Yodel was the company delivered it ok tree was in good condition and didn?t need a lot of watering
Review Submitted: 14/08/2019 - 01:43:02
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Pair Of Lilac Syringa Palibin Standard
We waited a week and Yodel said there was a delay. It did not arrive at all so we got in touch with you and they reordered. It arrived very quickly. Thank you.
Review Submitted: 13/08/2019 - 10:39:19
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Flamingo Willow Salix integra 'Hakuro-nishiki' Standard
ordering and delivery very good but shrub did not look like the picture shown in the advert.
YouGarden Comments
Service rating : The top part of the tree is grafted so this may be what you mean. But if it fails to flourish please remember it's covered by guarantee so do get in touch, thank you.Emma
Product : The top part of the tree is grafted so this may be what you mean. But if it fails to flourish please remember it's covered by guarantee so do get in touch, thank you.Emma
Review Submitted: 13/08/2019 - 14:57:24
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Star Jasmine Trachelospermum jasminoides
I bought a couple of jasmine plants for my mother. The plants were lovely and well packed. But it took around 10 days to arrive.
Review Submitted: 08/08/2019 - 08:21:20
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Hardy Japanese Anemone Collection
The service was very good. The plant's we're fantactic lovely size.

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Review Submitted: 07/08/2019 - 12:04:01
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Flamingo Willow Salix integra 'Hakuro-nishiki' Standard
A little disappointed with the size of the plants the last time and one being damaged as in box together,seemed inevitable really
Review Submitted: 06/08/2019 - 07:17:32
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Enjoy Gardening More 1 Year Membership
Citrus Trees very poorly packed, there was nothing to stop them moving in the packaging, one was packed on top of the others pot and had scraped the bark, several branches were snapped, some dead and some that had just happened, very disappointed. i had signed up to the club, but to be honest , I do'nt think I will order from you again
YouGarden Comments
I'm very sorry to hear that the citrus trees were damaged. I can't see you'd contacted us to address this for you though so I'll email you directly now. They are guaranteed so of course we don't expect you to accept damaged items and will try our best to put it right! Emma
Review Submitted: 01/08/2019 - 08:14:33
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Flamingo Willow Salix integra 'Hakuro-nishiki' Standard
Answered phone promptly when calling to order.
Not a long wait for plants, and they were fresh when delivered.
The shrubs were rather leggy and I think they need cutting back/pruning .What should I do with them now they are planted in larger pots ?
Review Submitted: 29/07/2019 - 07:59:47
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Verbena bonariensis
the plants arrived the following day after placing order. good service
Review Submitted: 25/07/2019 - 14:52:10
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Pair of Italian Cypress Trees Cupressus sempervirens
Great conifers exactly what was advertised
Review Submitted: 23/07/2019 - 05:40:14
12 review entries over the past 30 days
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DOUBLE GUARANTEE TO YOU: more
1. If you're not totally happy with your order, return it within 30 days and we'll replace or refund in full!
2. Should any hardy plant fail to thrive thereafter, we'll replace free of charge - you just pay the P&P
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